Latest information regarding the service we can provide during COVID-19
On the 28th May, Dental practices in England were notified following the media announcement that, dental practices will be opening from the 8th June.
This news may have misled our patients to believe that normal service has resumed and we are sure this will have raised many questions and concerns .
Ultimately the safety of our patients and staff is paramount; this will involve ensuring we have the correct PPE and measures in place prior to any patients being seen face-to-face.
We will be continuing to provide the telephone triage service which is being facilitated by members of the dental team and a dentist will be in practice to provide appropriate advice, arrange an appointment or refer to an Urgent Dental Centre if necessary.
Dental Emergencies/urgent care need
If you think you have a dental emergency or you feel you have an urgent dental care need please call the practice on 01543 264630.
Patients with symptoms and/or living with others with symptoms:
NHS advice is currently that patients with either of the following symptoms of coronavirus should be in self isolation:
If anyone in your household has experienced these symptoms in the last 14 days but you have not had any symptoms, then you should not attend the practice for 14 days from when the symptoms started in the first person who experienced symptoms.
If your are in self isolation and you need urgent or emergency dental treatment, you should not attend the practice but instead call 111 who will provide help and advice, and arrange any emergency dental treatment you require.
Patients with no symptoms:
Our face masks and our cross infection protocols are not completely effective in preventing transmission of coronavirus between our patients and staff.
All routine, non-urgent dental care has been postponed until we are advised otherwise.
At risk groups
If you are in an a risk group, NHS advice is currently to self isolate.